Wednesday, February 6, 2008

Misbehaving Master Pages

Q: When logged in as the Administrator everything looks great but when I log in as someone else, it appears that there are images missing. What can be wrong?

A: It is likely related to the storage location for the images, SharePoint permissions, and/or their draft, published, or approved status. Here are a couple things to check when troubleshooting:
· What happens if you try to navigate to one of those image files directly while logged in as the non-administrator user – do you get a security prompt or a 404?
· Can you verify that everything is published and approved and not stuck in draft mode?
· Are the libraries and file system where everything is located permissioned so everyone has access to those locations?

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